FAQ

Caution: Magnets are strong, please follow instructions below for best way to load your case.

To Close Case:

1. Hold top plate face down and place card face down in center.
2. Take the back plate and line the bottom right corner magnet the top to bottom right magnet of back plate. Hold both pieces parallel to each other.
3. Slowly slide back plate towards the top to align all four magnets. Ensure fingers are not on the edge to avoid pinch point.

To Open Case:

1. Do not try to pull front and back plates apart, magnets are strong.
2. Push with thumb on top corner to slide top plate apart horizontally from the back plate.
3. Ensure case is face down to avoid card from falling out.
4. Once initial force between magnets are broken, front and back plate can be pulled apart.

We accept returns within 60 days of receiving order. Check out our full return policy here.

All orders will be shipped 1-2 business days of ordering.

Choose between multiple shipping options at check to for appropriate delivery speed.

You can send us an email at toptierdisplay@gmail.com or check out our contact page here.